Family Services

The Social Welfare Department (SWD) and non-governmental organisations provide various family services for families in need, including:

Integrated Family Services

Operated by SWD and subvented non-governmental organisations, Integrated Family Service Centres (IFSCs)(including 2 Integrated Services Centres(ISCs)), provide welfare services to address welfare needs of individuals and families of specific localities, such as enquiry service, family life education, parent-child activities, outreaching service, counselling and referral service, etc.  Individuals or families in need can approach the centre with geographical service boundary covering their residential address for enquiry/ assistance.

Geographical Service Boundaries of IFSCs / ISCs 

Family Crisis Support Centre

The Family Crisis Support Centre operated by Caritas - Hong Kong supports individuals and family members in crisis or distress by providing 24-hour hotline service (18288), short-term emergency intervention with overnight accommodation and temporary retreat, etc.

Family Life Education

Family Life Education Units/ IFSCs organise educational and promotional programmes, such as seminars, talks, family activities and exhibitions, etc., in order to enhance family functioning, strengthen family relationship and prevent family breakdown.

Cross-boundary and Inter-country Social Service 

SWD subsidised Cross-boundary and Inter-country Social Service aims to help Hong Kong residents and new arrivals to handle and solve welfare problems arising from geographical separation between Hong Kong and the Mainland/ other countries.  Services include provision of service information and consultation advice through telephone hotline, referrals, provide casework, groups and counselling in Hong Kong.

For more information, please visit the webpage of Family Services of Social Welfare Department.

Source: Social Welfare Department